Chapter 4
Navigating Pressure & Complex Teams
Advanced People Management for Real-World Projects — Total of 2.5 PDUs
Focus Areas: Ways of Working [0.5] | Power Skills [1.5] | Business Acumen [0.5]
This chapter dives into the hardest part of PM: human behavior under pressure. You’ll learn tools for stakeholder stress management and conflict resolution in complex environments—followed by a restorative work-break session to recalibrate energy and clarity.
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Stakeholder Management Under Pressure
2. Complete Worksheet
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Conflict Resolution in Complex Teams
4. Complete Worksheet
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Work Break Session Hosted by Empower Creative Agency
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8. Self-Report PDUs for this Chapter
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Provider: Empower Creative Agency LLC
Title: Project Management Empowered — Chapter 4
Description:
Advanced People Management for Real-World Projects — Total of 2.5 PDUs
This chapter dives into the hardest part of PM: human behavior under pressure. You’ll learn tools for stakeholder stress management and conflict resolution in complex environments—followed by a restorative work-break session to recalibrate energy and clarity.
URL: https://www.empowercreativeagency.com/pme-chapter-4
Date Started & Date Ended: [date]
PDUs Claimed: Ways of Working [0.5] | Power Skills [1.5] | Business Acumen [0.5]
Video Instructions: How to Self Report Your PDUs
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Speaker Spotlight
🎤 Speaker: Bob Gramann
Bob Gramann is the driving force behind Compass Design & Build, a full-service construction company known for crafting truly custom homes that balance architectural innovation, quality craftsmanship, and thoughtful value. With more than 25 years of executive experience in the construction industry, Bob has overseen projects ranging from high-end custom residences to multi-million dollar tract homes. As a licensed general contractor in both California and Washington, he brings not only deep technical knowledge, but also a visionary understanding of how good design elevates everyday living. Under his leadership, Compass has earned a reputation for breaking the mold: delivering builds that delight, inspire, and deliver on durability and beauty.
Bob’s background in graphic design, visual communications, and architecture gives him a rare combination of creative vision and construction discipline. He applies this design-forward sensibility to every project, working closely with clients and architects to bring out the most thoughtful, elegant solutions. Whether conceiving sustainable homes with LEED consultants or integrating form and function seamlessly into hillside retreats, Bob’s passion for design and his entrepreneurial spirit anchor Compass’s commitment to quality, innovation, and enduring value.
🎤 Speaker: Paris Gramann
Paris Gramann is a project manager, creative consultant, and entrepreneur with a multidisciplinary background spanning psychology, design research, education, marketing, and sustainable business strategy. As the founder of Empower Creative Agency, she specializes in executing meaningful projects that blend community impact with practical strategy. She has successfully designed and led initiatives ranging from children’s book development to e-learning modules, client media series, professional development workshops, and Kickstarter campaigns. With experience interviewing stakeholders, developing pitch decks, crafting content strategies, and managing complex timelines, she brings both structure and heart to every project. Paris’s work consistently centers empathy, accessibility, and mindful communication—whether she is supporting small businesses, developing content for families, or designing tools for neurodivergent-friendly daily life.