Chapter 2
The Inner Work of Leadership
Mindset, Resilience & Inclusive Project Cultures — Total of 3.5 PDUs
Focus Areas and PDUs: Ways of Working [1] | Power Skills [1.75] | Business Acumen [.75]
This chapter brings the human side of leadership to the front. Through expert keynotes, you’ll explore how mindset impacts performance, how to lead through uncertainty, and how ethics and inclusivity improve outcomes—and the bottom line. You’ll also realign your focus with a guided work break to integrate and reset.
Watch This Video
Setting Your Mind Up For Success
2. Complete this Reflection Worksheet
3. Watch This Video
Leading Through Change and Uncertainty
5. Read about the SCARF Model and BRAVING Trust
5. Complete this Reflection Worksheet
6. Watch This Video
Ethical & Inclusive PM through Leadership and Tools
7. Complete this Reflection Worksheet
8. Watch This Video
Break Session Hosted by DoubleDesk
9. Share Your Takeaways (Accountability & Community)
Post your insight, question, or worksheet reflection on the Project Management Empowered LinkedIn Group:
10. Report PDUs for this Chapter
For the month of January 2026, our local Project Management Institute, PMI-DVC, is offering to report your PDUs for you! Our Project Management Empower team just needs some info to send to PMI-DVC to report for you. PMI-DVC asks for a grace period of 90 days to fulfill reporting.
Or Self-Report My PDUs
Required Information:
Provider: Empower Creative Agency LLC
Title: Project Management Empowered — Chapter 2
Description:
Mindset, Resilience & Inclusive Project Cultures — Total of 3.5 PDUs
This chapter brings the human side of leadership to the front. Through expert keynotes, you’ll explore how mindset impacts performance, how to lead through uncertainty, and how ethics and inclusivity improve outcomes—and the bottom line. You’ll also realign your focus with a guided work break to integrate and reset.
URL: https://www.empowercreativeagency.com/pme-chapter-2
Date Started & Date Ended: [date]
PDUs Claimed: Ways of Working [1] | Power Skills [1.75] | Business Acumen [.75]
Video Instructions: How to Self Report Your PDUs
Congratulations!
You’ve completed Chapter 2! You’re moving right along.
Speaker Spotlight
🎤 Speaker: Paris Gramann
Paris Gramann is a project manager, creative consultant, and entrepreneur with a multidisciplinary background spanning psychology, design research, education, marketing, and sustainable business strategy. As the founder of Empower Creative Agency, she specializes in executing meaningful projects that blend community impact with practical strategy. She has successfully designed and led initiatives ranging from children’s book development to e-learning modules, client media series, professional development workshops, and Kickstarter campaigns. With experience interviewing stakeholders, developing pitch decks, crafting content strategies, and managing complex timelines, she brings both structure and heart to every project. Paris’s work consistently centers empathy, accessibility, and mindful communication—whether she is supporting small businesses, developing content for families, or designing tools for neurodivergent-friendly daily life.
🎤 Speaker: Florisa De Leo Magambi
Florisa De Leo Magambi is a leadership and development practitioner with over 20 years of international experience spanning Europe and Africa. Born and raised in Italy, she spent a decade in London working in corporate and financial services before making a radical transition to social impact. Together with her husband, she co-founded start-ups in Malawi focused on refugee social entrepreneurship, development, and advocacy.
Her years in Malawi were marked by systemic challenges: shifting legislation, funding volatility, economic instability, and barriers to global markets. Leading in this environment required not only adaptability, but also a deep commitment to values-based leadership. Florisa emerged from these experiences with a clear belief that authenticity, empathy, and resilience are essential qualities for leaders navigating uncertainty.
Now living in Europe, Florisa shares practical tools and insights drawn from lived experience to help leaders anchor themselves, cultivate trust in their teams, and adapt with purpose. Known for her warm and human-centered approach, she empowers professionals to turn uncertainty into a pathway for growth, relevance, and meaningful impact.
🎤 Speaker: Oxana Loseva
Oxana Lovesa is a Senior Researcher with eight years of experience in fintech, accessibility, and inclusive design systems. She helps cross-functional teams make confident, equitable decisions through evidence, strategy, and empathy. Passionate about systems thinking, she designs inclusive experiences that drive product decisions and work for everyone. A frequent speaker and educator, Oxana has shared her expertise on inclusive UX methods and accessibility-centered design at conferences such as Convey UX ’24 in Seattle, WA, and has engaged over 100 design professionals through lectures and workshops since 2019.